Troubleshooting Actions Runner Controller Issues: A Deep Dive

by Luna Greco 62 views

Introduction

Hey guys! Today, we're diving deep into a discussion about issues encountered with the Actions Runner Controller, specifically under the category of actions and actions-runner-controller. This article aims to break down a detailed problem report, analyze the symptoms, and explore potential solutions. We'll be looking at everything from controller versions to resource definitions, so buckle up and let's get started!

Checks and Initial Configuration

Before we get into the nitty-gritty, it's essential to cover the preliminary checks that have been conducted. The user has confirmed they've gone through the troubleshooting guide and are certain their issue isn't covered there. Moreover, they're not using a custom entrypoint in their runner image, which is a common initial suspect in such cases. This attention to detail helps us narrow down the possibilities and focus on the more intricate aspects of the problem. So, let's dive deeper into the specifics!

Controller and Helm Chart Versions

First off, the controller version in use is identified as 651414. However, there's no response provided for the Helm Chart version. This is crucial information because the Helm Chart version helps us understand the deployment method and the configurations applied. Without this, we're missing a key piece of the puzzle. Similarly, the CertManager version is also left unanswered. For effective troubleshooting, having these details is paramount. So, if you're facing a similar issue, make sure you've got these versions handy!

Deployment Method and Cert-Manager Installation

The deployment method being used here is Helm, which is a popular choice for Kubernetes deployments. Now, let's talk about the Cert-Manager installation. The report indicates a duplicate issue, referencing several others (#3927, #6279, #6514, and more). This suggests that the problem might be related to certificate management, which can be a real headache if not properly configured. These references point to a pattern, hinting at potential underlying issues that might be affecting multiple users. Keep this in mind, as this might be a clue to the root cause!

Deeper Dive into Checks and Resource Definitions

Moving forward, let's look at additional checks and configurations. The user has confirmed that this isn't a question or user support case and that they've consulted the release notes for any backward-incompatible changes. They've also ensured that their Actions Runner Controller version supports the features they're using and that they've upgraded ARC, including the CRDs, to the latest version. Finally, they've migrated to the workflow job webhook event, if applicable. This meticulous approach indicates a solid understanding of the system, which is always a great starting point for troubleshooting.

Resource Definitions and Their Significance

Now, let's examine the resource definitions. The provided YAML snippets contain transaction-like data, which might be related to financial operations or trading activities. Here’s a breakdown:

;1DENNJIPUAeQ30LjvRO5h7;yh;AAPL;35VmgKWofZxWowQ7O6CL8K;2255459.0;0.0;2025-06-20 19:30;121.23;2025-06-20 19:30;2025-06-21 15:26;10.0;0.0;0.0;0.0;DIVIDEND;0.5;0.5;0.5;USD
;34ZTkPObSY6S4Ir3Am1TC5;yh;AAPL;35VmgKWofZxWowQ7O6CL8K;25658.0;121.23;2025-06-20 19:30;0.0;;2025-06-21 15:25;10.0;0.5;0.5;0.5;BUY;0.0;0.0;0.0;USD

This data seems to involve details such as transaction IDs, symbols (AAPL for Apple Inc.), timestamps, and types of operations (DIVIDEND, BUY). The presence of such data suggests that the Actions Runner Controller might be interacting with a system that processes financial transactions or stock data. Understanding this context is crucial, as it helps us tailor our debugging efforts.

Reproducing the Issue and Describing the Bug

To reproduce the issue, the user has provided the same data snippet. This consistency is vital because it allows others to attempt replicating the bug in a controlled environment. The ability to reproduce an issue is half the battle, guys! Now, let’s dissect the bug description.

The bug description includes a reference pattern similar to the Cert-Manager installation, pointing to issues #6279, #6514, and a series of numbered issues. This repetition of references suggests that the problem is not isolated and might be a recurring theme or a systemic issue. The inclusion of a <details> tag with a <summary> indicates that additional information might be collapsed, which could hide crucial details if overlooked.

> `- [x] `@masoudahg00``` @masoudleyli @masoudahg1 #6279 #6514 #1 #2 #3 #4 #5 #6 #7 #8 #9 #10 #11 #12 #13 #15 #14`
<
details><summary>Details</summary>
<
p>

```python

```

This snippet shows a pattern of mentioning specific users (@masoudahg00, @masoudleyli, @masoudahg1) and issue numbers, suggesting a potential tagging issue or a reference problem within the system.

Expected Behavior and Log Analysis

Describing the expected behavior, the user again references the same pattern of issue numbers and user tags. This consistency reinforces the idea that the bug is related to how these references are being handled or displayed. The expected behavior, therefore, would be to correctly resolve and display these references, rather than simply listing them as plain text.

Analyzing the Logs: Controller and Runner Pod

Now, let’s talk about the logs. The user has provided links to what they call “Whole Controller Logs” and “Whole Runner Pod Logs.” The Controller Logs link directs to a privacy policy document hosted on Flycricket.io, which seems unrelated to the actual logs. This discrepancy could be a simple mistake, but it’s important to note. The Runner Pod Logs contain the same transactional data snippets we saw earlier. This repetition in the logs indicates that the runner pod is likely processing this data, and the issue might stem from how it’s being handled within the pod.

https://doc-hosting.flycricket.io/investfolio-masoudahg1-privacy-policy/551c1f3b-ce87-45e6-8c9a-5d3a7ffbb5ee/privacy;1DENNJIPUAeQ30LjvRO5h7;yh;AAPL;35VmgKWofZxWowQ7O6CL8K;2255459.0;0.0;2025-06-20 19:30;121.23;2025-06-20 19:30;2025-06-21 15:26;10.0;0.0;0.0;0.0;DIVIDEND;0.5;0.5;0.5;USD
;34ZTkPObSY6S4Ir3Am1TC5;yh;AAPL;35VmgKWofZxWowQ7O6CL8K;25658.0;121.23;2025-06-20 19:30;0.0;;2025-06-21 15:25;10.0;0.5;0.5;0.5;BUY;0.0;0.0;0.0;USD

This log data reinforces the context of financial transactions and the need to examine how the runner pod is processing these transactions.

Additional Context and Potential Duplicate Issues

In the additional context section, the user references another potential duplicate issue, #3132, following the same pattern of mentioning users and issue numbers. This further strengthens the hypothesis that the core problem lies in the handling of references and tags within the system. The repetition of this pattern across different sections of the report is a crucial indicator.

> `Duplicate of #3132 - [x] `@masoudahg00``` @masoudleyli @masoudahg1 #6279 #6514 #1 #2 #3 #4 #5 #6 #7 #8 #9 #10 #11 #12 #13 #15 #14`
<
details><summary>Details</summary>
<
p>

```python

```

Summary and Key Takeaways

Alright, guys, let’s wrap things up and highlight the key takeaways from this deep dive:

  1. Issue Context: The problem seems to revolve around the Actions Runner Controller interacting with financial transaction data, specifically involving AAPL (Apple Inc.) stock.
  2. Reference Handling: A recurring pattern of incorrect handling or display of user tags (@masoudahg00, @masoudleyli, @masoudahg1) and issue numbers (#6279, #6514, etc.) is evident throughout the report.
  3. Potential Duplicates: Multiple references to duplicate issues (#3927, #3132) suggest the problem might be systemic and affect more users.
  4. Log Discrepancy: The Controller Logs link points to a privacy policy, which is likely a mistake. The Runner Pod Logs contain transaction data, indicating that the issue might stem from how the runner pod processes this data.
  5. Missing Information: The Helm Chart and CertManager versions are missing, which hinders a complete assessment of the deployment configuration.

Next Steps and Recommendations

So, what should be the next steps? Here are a few recommendations:

  • Verify Log Link: Double-check the link for the Controller Logs and ensure it points to the correct log data.
  • Provide Missing Versions: Obtain and provide the Helm Chart and CertManager versions to give a complete picture of the environment.
  • Isolate Reference Issue: Focus debugging efforts on how the system handles user tags and issue number references. This appears to be a consistent symptom across the report.
  • Examine Transaction Processing: Investigate how the runner pod processes transaction data, as this might be the source of the bug.
  • Consult Duplicate Issues: Review the referenced duplicate issues (#3927, #3132, #6279, #6514) for potential solutions or insights.

By addressing these points, we can move closer to resolving this Actions Runner Controller issue. Remember, detailed and consistent reporting, like we've seen here, is crucial for effective troubleshooting. Keep those logs handy, and let's keep digging until we find the solution!